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Employee Services Administrator

Summary

Salary
Competitive
Team
HR Operations
Location
Poland - Krakow Office

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations, and more people

About The Role

The DBS Employee Services Administrator is responsible for the administration of all transactional activity and answering queries relating to the employee lifecycle.

This role will work closely with the DBS Employee Services Senior Administrator and the DBS Employee Services Team Lead, to identify improvement opportunities within our processes and implementing new ways of working. 

To be successful in this role, you will strive to deliver a 'best in class', efficient service and will be a valued member of the wider People and DBS communities at Dyson.

Key responsibilities:

  • Act as the first point of contact for all employee queries, working in partnership with all colleagues within Employee Services

  • Responsible for the processing of all transactional activity relating to the employee lifecycle for North America region

  • Provide HR advice and support to employees

  • Work closely with the wider People Team, including, Payroll, People Business Partners etc. to ensure that advice and guidance is provided with consideration of local labour and employment laws

  • Ensure customers are communicated within an effective and timely manner, 'one and done' approach where possible

  • Highlight emerging trends and potential issues that may impact service delivery, to ensure that the customer experience is not compromised

  • Support ad-hoc projects and other duties as required

About you

  • Experience in Employee Administration for country market

  • Actualized country labour law knowledge

  • English – fluent level in spoken and written

  • Demonstrated background working in a Global HR Shared Services (Essential)

  • Experience of coaching and developing team members and ability to motivate and manage others (Essential)

  • Experience of working a customer-focused environment, where focus is on SLA's and continuous improvement (Essential)

  • Excellent time and task management skills, highly organised with the ability to plan, prioritise and delegate (Essential)

  • Adaptable and flexible; comfortable working under ambiguous, changing conditions (Essential)

  • Confident managing data; ability to understand and analyse statistical data and produce reports (desirable)

  • Previous experience of Workday and case management systems (desirable)

Reward package

  • Competitive starting salary: from PLN 64,400.00 ​annually (for a full-time position), with potential for a higher offer based on skills and experience

  • Performance bonus opportunity

  • Employee Capital Plan (PPK)

  • Employee Savings Plan (PPO)

  • Company-paid life insurance

  • Holiday allowance

  • Allowance for corrective glasses and contact lenses

  • Subsidised on-site canteen

  • Exclusive discount on Dyson products

  • Comprehensive private medical insurance

  • Employee Assistance Programme (EAP)

  • Benefits platform with Multisport card

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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